Monday, July 27, 2009
EXECUTIVE CHEF - DINE ORIGINALS BOARD
Friday, July 24, 2009
ATV in HOCKING HILLS
+0+02+30-21.jpg)
Terry and I, along with our children were invited by Hocking Hills Nature Trails to experience their new business…ATV riding. I must say in the beginning, I wasn’t too enthused as I’d never been, but I’m always game to try new things. Getting there from our inn was easy. The entrance to their property was gorgeous highlighted with a stunning iron gate, made by the owner. We were introduced to Doug, our trainer and guide. My daughter Sarah and I were novices and both somewhat apprehensive. However, Doug put us right at ease. He was wonderful teaching us about the use of our ATV. And, he made it fun for Benjamin, our son and Terry who were experienced riders. After our training, we practiced on the beginner and intermediate trail before we embarked on our ride. Again, Doug made us feel comfortable and guided us along the way. Then, ready to take off, we could either go on our own (which most people do), or have a guide. We spent the next hour or so on the wooded trails and in the fields enjoying the countryside on our ATV’s. We had a blast, and I will return and ride again. This is a great addition to the Hocking Hills and an added attraction for our guests.
Ellen & Terry
Innkeepers
Wednesday, July 22, 2009
NAWBO VISIONARY AWARD FINALIST
Monday, July 13, 2009
INN CUSTOMER SERVICE PART 2 -HOCKING HILLS
Always treat others as you want to be treated. Always do the right thing, even when no one is watching.
Ellen & Terry
Innkeepers
Thursday, July 2, 2009
INN CUSTOMER SERVICE PART 1 -HOCKING HILLS
We feel that quality customer service goes beyond a simple definition. It is a way of life for us.
In Part 1 of this series, we will focus on the reservation aspect of outstanding service at our Inn.
One of the most important and detailed parts of planning a successful trip is making your reservation.
Our customer service staff carefully records all details about your stay. Your likes and dislikes, food allergies, special dates such as birthdays and anniversaries, and tidbits like your dog’s name or where your son or daughter goes to college, are all noted. Once all the information is gathered we suggest which accommodation will best suit your needs, whether it is a log cabin, comfortable antique furnished room or cozy cottage.
We are ideally located in the heart of the beautiful Hocking Hills area and nearby events are described. Our knowledgeable staff explains and sets up activity appointments such as ziplining, horseback riding, ATV riding, canoeing, rock rappelling and golf.
Special pampering add-ons for the perfect stay such as spa services, flowers, wine, picnic baskets and chocolates are discussed in detail.
Being a guest at our Inn is being a part of our family. Let us be your home away from home!
Ellen & Terry,
Innkeepers



